Delete Your Account
You can request complete deletion of your Redible account and all associated data at any time.
How to request deletion
- From the app: Open Redible → Profile → Delete Account. Follow the confirmation steps. Your account and data will be deleted immediately.
- If you have Redible Premium: Manage or cancel the subscription separately where you bought it: in the subscription settings for your Apple Account, or in Google Play. You can delete your Redible account whether or not the subscription is active.
- By email: If you can't access the app, send a request to support@redible.co from the email address associated with your account. Include “Delete my account” in the subject line. We will process your request within 7 days.
Account deletion does not cancel a subscription. Subscriptions are billed by Apple or Google, and deleting your Redible account does not stop them. To avoid future charges, manage or cancel Redible Premium separately in your Apple Account subscription settings or in Google Play.
What happens to your data
| Data | What happens | Timeline |
|---|---|---|
| Account & profile | Deleted | Immediately |
| Reading progress | Deleted | Immediately |
| Reading preferences | Deleted | Immediately |
| Hint feedback | Deleted | Immediately |
| AI usage logs | Deleted | Immediately |
| Feedback & messages | Deleted | Immediately |
| Subscription | Not cancelled by account deletion | Manage via your Apple Account or Google Play |
| Offline audio downloads | Local only | Delete the app to remove |
| Anonymized analytics | Retained | Cannot be linked to you |
Offline audio files are stored on your device only. Uninstall the app to remove them.
Contact
Questions about your data or need help?
support@redible.co