Get in touch

What to write about

Anything, really — but these come up most often, and knowing which one it is helps us answer faster.

• Something is broken, or the app is behaving strangely. Tell us the book, the device and roughly when it happened.
• A book you would like to see in the catalog. We read every one of these.
• A hint, translation or AI answer that was wrong. Quote the sentence if you can — that is how they get fixed.
• Billing and subscriptions. Purchases are handled by Apple, so we cannot see your payment details, but we can help you work out what happened.
• Press, reviews and interviews. The press kit has the boilerplate, facts and screenshots.

Deleting your account

You can delete your account and all associated data from inside the app: Profile, then Delete Account. If you cannot open the app, write from the address the account uses and we will process it. The account deletion page explains exactly what is deleted and when.

One thing worth knowing: deleting the account does not cancel an App Store subscription. Those are managed in your Apple Account settings, and the two are separate.

Privacy

What we collect, what we do not, and who processes what is set out in the Privacy Policy. If you want a specific answer about your own data, write and ask — we will give you one.